Terms and Conditions - Tre Ponti Europe

eshop.tre-ponti.it is the only official and authorized Tre Ponti sales site. Tre Ponti is not liable for any damage to property, animals and / or people for items of its own line purchased and sold online by third parties.



I present terms and conditions with each policy or document issued the conditions of use applicable to eshop.treponti.it. Tre Ponti S.r.l. Unipersonale is referred to in these Terms as “Three Bridges / we / us”. If you have any questions regarding the Platforms, the Terms, or in the unfortunate case of disputes in relation to products you purchased on the Platforms, you can contact us at: customers@tre-ponti.it

Registered office:

Tre Ponti S.r.l. Unipersonale Piazza Aldo Moro 7 31020 Villorba (TV)

Tel: +39 0422- 968346 C.F / P. VAT number: IT 04786710261



1 The Terms govern your use of and access to the Platforms, including all orders placed by you for each product or service we offer on the Platforms. By accessing the Platforms and / or Applications, you agree to these Terms and further save you to read a copy carefully and print them for your future reference. In case of non-acceptance of the Terms you will not be able to use and access the Platforms with immediate effect. The Terms may be subject to changes and updates from time to time and all changes will become effective upon posting of the new Terms on the Platforms.

2 It is understood that these Terms do not affect your overriding rights as a consumer.

3 You agree that the information provided at the time of registration on the Platforms is not misleading, is true and will be in every aspect and will notify our customer service of any changes.

4 We reserve the right to cancel, remove or suspend access to the Platforms with or without notice and without liability to you.

5 Tre Ponti reserves the right to deny access to the Platforms at any time at its discretion. As an example.

6 All content that you upload to the Platforms for publication will be considered non-confidential and not your property. We reserve the right to use, distribute, reproduce, reproduce, modify, modify and / or disclose to a third party such content for any purpose. We will also have the right to communicate your identity to any third parties who claim that the material posted or uploaded by you on the site constitutes a violation of their intellectual property rights and their privacy.

7 Tre Ponti will not be held liable to you or to third parties for the content or correctness of any material published by you or by any other user of the Platforms. You agree to be responsible towards Tre Ponti, you agree to indemnify and hold Tre Ponti harmless from all costs, damages, expenses, losses and liabilities incurred and / or suffered by Tre Ponti following any dispute arising from the Your use of the Platforms.

8 Tre Ponti has the right to remove the contents or your publications uploaded on the Platforms at its discretion.





1.1 You agree that your order constitutes an offer to purchase the products listed by us in the order pursuant to these Terms. All orders placed by you are subject to our acceptance. We reserve the right not to accept your order for any reason, at our discretion and without any liability to you, except where this is not permitted by applicable law. By way of example, some reasons why we may not accept your order are indicated below:

(a) if the Products shown on the Platforms are not available or the indicated price or description is incorrect (b) if it is not possible to obtain authorization for your payment; (c) if numerous quantities of the same Product are ordered to be delivered to a single customer address or to a single delivery address; or (d) whether delivery restrictions apply to the Product; or (e) if the delivery address indicated by you corresponds to the address of a legal person or a natural person, which provides shipping services.

1.2 After receiving your order, we will send you an e-mail notification of receipt of the order, containing the order number and details of the Products ordered. It is understood that this e-mail constitutes a communication of receipt of your order and not its acceptance. The acceptance of your order and the signing of the product sales contract between you and Tre Ponti will be finalized only if and when we send you an email confirming that the Products have been sent. After the stipulation of the sales contract, Tre Ponti will be obliged by law to supply you with the goods in accordance with the contractual provisions.

1.3 When you place an order for the first time, you may be offered the option to register with us and you will be asked to provide some information. We may provide you and / or require you to use identification codes and passwords and other tools so that you can access certain areas of the Platforms, such as the My Account section of the Platforms. By following this procedure, you will be responsible for the protection and confidentiality of Protected Access at any time. You are required to observe all safety instructions and / or recommendations given by us and to inform us immediately if you become aware of or suspect unauthorized use of Secure Access or if Secure Access becomes accessible to a person. not allowed. Without prejudice to all our rights and the remedies permitted by law, we reserve the right to suspend your access to the Platforms without any liability to you, if, in our reasonable opinion, such operation is necessary to safeguard the same Platforms.

1.4 If a prolonged period of inactivity causes your connection to the Platforms to be interrupted, your selection of items may be lost. In this case, you will need to re-enter your choice. Please note that the items selected in the appropriate shopping cart are not exclusively reserved for you and can be purchased by other customers.

1.5 Before submitting your order, you can double-check your choice, check the total amount of the order and correct any data entry errors.

1.6 The Products will be charged when they are prepared for dispatch.

1.7 There may be some variations, due both to the production process adopted by us and to the display properties of the computer you use to consult the Platforms, such as the colors, sizes, fabrics and models of the Products displayed on the Platforms and the Products received by you may appear different in some marginal aspects.

1.8 Tre Ponti does not accept orders in which the address of a legal person or a natural person, which provides shipping services, is indicated as the delivery address. In the event that we accept an order and subsequently realize that the relative address indicated for delivery corresponds to the address of a legal person or a natural person, which provides shipping services, Tre Ponti reserves the right to cancel this order, upon communication via email or telephone.




2.1 All prices of the Products indicated on the Platforms refer only to the Products. They include VAT or other applicable taxes. We will endeavor to indicate if the displayed price is not fully inclusive of all customs duties or taxes. Prices do not include delivery costs, if any. You will find more information on Delivery destinations, costs and delivery times.

2.2 We will use reasonable efforts to ensure that the information relating to the prices indicated on the Platforms is correct. Sometimes, however, an error may occur and the Products may be priced incorrectly. If the correct price of a Product is lower than that indicated on the Platforms, bearing in mind that it is our right to refuse the order as provided in section C 1.1 (a), we will charge you the lowest price and ship the Product. If the correct price of a Product is more expensive than that indicated on the Platforms, we will contact you and ask you if you intend to proceed with the order at the correct price or cancel it and we will notify you of the cancellation. However, we will not be obliged to sell the Products at an incorrect price. In the event of an advance payment in circumstances of incorrect price – in the event that the product has not been shipped – we will endeavor to refund the payment received as soon as possible.

2.3 Tre Ponti reserves the right to change the prices of the Products listed on the Platforms at any time and without notice, but such changes will not be applied to Products for which a Shipping Confirmation has already been sent.

2.4 Please note that in some countries there are additional customs duties which must be paid to local authorities. Payment of customs duties and import taxes will be incumbent on you. Please note that we have no control over these additional charges and do not know their amount. You can contact the local customs office for more information before placing the order. It is also noted that it is necessary to comply with all applicable laws and regulations in force of the country to which the Products are intended. We will not be liable for any violation of such laws by you.



3.1 The total cost of your order will be the purchase price of the Products and any service that you have ordered. For more information, see the section Delivery destinations, costs and delivery times.

3.2 More information on the payment methods we accept and details of when an order will be charged to your account can be found in our Payment section.

3.3 You warrant that the credit / debit card used is your property or the payment method you use is recognized to you and that all details communicated to us such as, but not limited to, name and address are complete, correct and accurate. . Furthermore, you confirm that the chosen credit / debit card / payment method is valid and the details required to make the payment are correct. All credit / debit card holders and account holders are subject to validation and authorization checks by the issuing institution and by the institution in charge of payment processing. If your card issuer or payment processor refuses the payment authorization, we will not accept your order and we will not be liable for any delay or non-delivery and we will not be obliged to explain the reasons for the I decline.

3.4 We will not be responsible for any fees that may possibly be applied by the issuing institution or by the bank in charge of processing the credit / debit card payment in accordance with your order.

3.5 If your credit / debit card or payment processing does not allow payments in the same currency as your purchase as indicated on the Platforms, the final price may be charged in the currency of your card or account. This final price is calculated and debited by the issuing institution of your card or by the bank or by the institution in charge of payment processing and, therefore, Tre Ponti is not responsible for any costs, expenses, charges or other charges that may be incurred. or billed to you by your card issuer or by the institution in charge of payment processing following payment made in a currency other than that of your purchase as indicated on the Platforms.



Tre Ponti accepts the following payment methods:

American Express
Aura card
Discover card
Wire transfer



To protect the customer’s safety, the name and billing address must match the details of the credit card or other tools used to make the payment. The PayPal account used must be in the customer’s name and the name must match that shown in the identification document issued by your country. Tre Ponti reserves the right to cancel any order that does not meet this or other applicable security criteria.
The amount will be charged to the card or other payment instrument only after the order has been accepted and processed. The balance of the credit card or payment instrument used may however show a pre-authorization to pay the corresponding amount immediately after the order.

Important notice: all orders are placed at Tre Ponti S.r.l. Unipersonale, a company registered in Italy, therefore the credit card issuer or the payment service provider used may apply additional fees for international transactions. If the currency of the credit / debit card or other payment method is different from that in which the purchase is made, the final amount will be calculated and charged in the currency of the card by the respective issuing body. Tre Ponti is not responsible for these commissions and is unable to predict their amount. For more information, contact your bank before placing your order.



Tre Ponti may offer its customers discount coupons through the Portal regarding customer sales operations, specific products and / or shipping costs. The codes will have limited validity and defined as described by the company.



If we choose or are required by law to issue or make available a tax invoice, we reserve the right to issue or make available electronic invoices and you undertake as of now to accept this form of invoicing.



8.1 Orders will be sent to the delivery address that you have indicated on the order form. We cannot be held responsible in the event that the delivery address indicated is incorrect or incomplete. Please note that we do not deliver to post office boxes. It should also be noted that there are restrictions on the locations where we deliver the Products purchased on the Platforms. Details on the locations where Tre Ponti delivers can be found at Delivery destinations, costs and delivery times.

8.2 When you select your preferred delivery method from the offers available for the delivery destination indicated and your order is accepted by us, your order will be processed by us and we will take care of the delivery of your order according to schedule. delivery times indicated on Delivery destinations, costs and delivery times, or as otherwise indicated in the acceptance phase when placing the order.

8.3 The transfer of ownership of the Products will be finalized on the date of receipt by Tre Ponti of the full payment for these Products; or, if later.

8.4 Upon receipt of the Product, all risks of damage to, or loss of, the Product will pass to you.

8.5 We reserve the right to deliver the Products in multiple deliveries and each delivery will constitute an independent contract with Tre Ponti, as well as the right to deliver only a part of the Products ordered.

8.6 If a Product is subsequently imported into a country other than the country in which Tre Ponti has delivered it, you will be responsible for the fulfillment of all import requirements envisaged by applicable laws, regulations and national provisions as well as for the payment of all related import taxes and tax charges that may apply.



9.1 If you wish to cancel an order or return any Product, you can do so only under the conditions set out in our Cancellations and Returns section. The Cancellation and Returns regulation does not affect your mandatory rights as a consumer (including, if applicable, the rights contained in the rules relating to distance selling or e-commerce in the territory to which the Product is shipped).

9.2 In case of return of a Product, we will provide a full refund in your favor, but the costs for the return are at your expense (if you have already received the Product), unless otherwise specified in the Cancellations and Returns section. . In the event that Tre Ponti has paid the duties or taxes directly to the competent authorities for the importation of the Product for which the return is requested, Tre Ponti will have no responsibility in relation to any request for reimbursement of such duties and taxes by the authorities or if such refund is not possible.

9.3 The return of the products is always at the customer’s expense and can be made all over the world within 14 days from the date of arrival of the goods.

9.4 Return conditions:

Purchased products must be returned from the country they were sent to and be accompanied by the original Return Form.
The returned items must not have been used and must be in their original condition, with all Tre Ponti labels applied and accompanied by any accessories or instruction booklets.
In the case of incomplete, damaged, worn, soiled, modified or returned items in such a condition as to reasonably assume use, the return will not be accepted.

For Italy and Europe:

Returns are the responsibility of the customer.
Any changes in size, color are completely free and paid by the company.

For intercontinental and non-European countries:

Returns are the responsibility of the customer.
For any size / color changes, once the item has been returned to the warehouse, it will be refunded via a Purchase Code equal to the same amount that can be used with the next order.





1.1 All content (including, but not limited to, logos, texts, data compilations, graphics, icons, images, photographs, audio clips, sounds, music and software, and any combination thereof) available on the Platforms, are owned or licensed by Tre Ponti, and are protected by copyright laws and related international treaties. These rights are reserved to Tre Ponti.

1.2 The Tre Ponti brand as well as all trademarks, whether figurative or not, and all other signs, trade names, service marks, word marks, trade names, illustrations, images, logos that appear on our Products, on the Platforms, on accessories or packaging, whether registered or not, are and remain the exclusive property of Tre Ponti and / or its licensees and are protected by the laws in force on trademarks and related international treaties. These rights are reserved to Tre Ponti.

1.3 All other intellectual property rights (including, without limitation, trademarks, logos, registered and unregistered designs and models, copyrights, patents, know-how or trade secrets) present on or connected to the Platforms, the products depicted and / or available on the Platforms and any accessory, to the order sent by you or to the Platforms are and remain the exclusive property of Tre Ponti and / or its licensors and such Intellectual Property Rights are protected by the laws on intellectual property and by related international treaties. These rights are reserved to Tre Ponti.



Subject to the Terms set forth herein, we grant you a revocable, non-exclusive license to access and make limited personal use of the Platforms which does not include the right to:

(a) use the Platforms in such a way as to prejudice or damage the reputation of Tre Ponti; (b) use the Platforms for any commercial or business purpose. The Platforms are intended for personal use only; (c) use robot, spider, crawler, or similar software for data collection and extraction tools, or engage in any other conduct that involves an unreasonable burden or overload of our infrastructure.

1.5 Tre Ponti may terminate the license provided for in this section at any time at its own discretion, without prejudice to any other protection that may be exercised against you, pursuant to the applicable law for any reason or in the event of violation of these Terms.



Tre Ponti will endeavor to ensure that the information published by Tre Ponti on the Platforms is accurate and complete. However, Tre Ponti does not guarantee that the Content or any other information available on the Platforms is accurate and / or error-free. Tre Ponti does not guarantee that the functionality of the Platforms or the Content are error-free or that the Platforms, the Content or that the servers that make them accessible are free of viruses, harmful information codes or other components that could make it harmful. Tre Ponti recommends that all internet users use an antivirus program.



3.1 This section D (3) does not affect your mandatory rights as a consumer and, with reference to the Products, this section does not exclude or limit in any way the liability of Tre Ponti in the event of violation of the mandatory rights provided for by the current legislation. consumer protection, regarding the conformity of the product to what is indicated in the description, the quality presented, the suitability for use, the conformity to the model and the remedies provided for to protect the consumer.




By placing an order, you accept and express your consent to the collection, use, storage and processing of your personal data by Tre Ponti in accordance with our Privacy Policy. Tre Ponti fully respects the privacy of people who access the Platforms and use them. For details on how we use cookies, the type of personal data we collect, how and for what purposes we process them and under what circumstances we disclose them, please refer to our Privacy Policy and Cookies policy, which are understood here incorporated and form part of these Terms.



We reserve the right to transfer, assign, novate or subcontract all or some of the rights or obligations arising from these Terms, provided that your rights under these Terms are not affected. You may not assign, subcontract or otherwise transfer any of your rights or obligations under these Terms without our written permission.



We reserve the right to make changes to these Terms at any time. Tre Ponti invites you to periodically check the Terms to be informed of any changes thereto.



We will not be held responsible for any delays or omissions in responding or in fulfilling our obligations under these Terms if the delay or omission arises from causes not attributable to us or to Tre Ponti S.r.l. Unipersonale.



Each provision of these Terms will be interpreted separately and independently of the others. If a clause is deemed invalid, null or otherwise ineffective, it will be considered independent from the others and will not affect the validity or effectiveness of the other clauses of these Terms.



The Terms, as well as any non-contractual obligation deriving from or relating to them, are governed by the rules of Italian law and must be interpreted on the basis of it (with the exclusion of the rules on private international law); the application of the mandatory rules of the User’s place of residence remains unaffected. All disputes arising from, or relating to the Terms or any non-contractual obligation deriving from or relating to them, will be devolved exclusively by the Italian courts or by the courts of the User’s place of residence if required by a mandatory rule provided for by applicable law.



10.1 These Terms and any other document expressly referred to in them constitute the entire agreement between you and Tre Ponti.

10.2 Both parties acknowledge that, in accepting these Terms, (and the documents to which they refer), they will rely only on the statements, representations, assurances or warranties of the parties (whether they are party to such contract or not) expressly indicated in the these Terms.

10.3 We each agree that the only rights and remedies available to us arising out of or in connection with a Statement are related to breach of contract as set forth in these Terms.



Applicable laws require that certain information or communications from Tre Ponti must be in writing. While using the Platforms, you accept that the communications are mainly electronic communications. We will contact you by email or provide you with information by posting notices on the Platforms. For contractual purposes, you agree to this electronic means of communication and you will be aware that all contracts, notices, information and other communications we will provide to you electronically meet the written form requirement. This clause does not affect your mandatory rights.



All your communications addressed to Tre Ponti must be sent to: customers@tre-ponti.it. We can notify you of the notices via the e-mail address that you communicated to us at the time of sending the order.



13.1 At any time during the term of our contract, if Tre Ponti waives to insist on the strict fulfillment of any of your obligations under the contract or any of these Terms, or if Tre Ponti does not exercise any of the rights or any protection to recognized under these Terms, such behavior will not constitute a waiver of such rights or protections and will not exempt you from compliance with these obligations.

13.2 A waiver of claiming performance will not constitute a waiver of claiming any subsequent performance.

13.3 No waiver by us of any of these Terms will be effective unless expressly qualified as a waiver and communicated in writing pursuant to section D (14) above.



1 The Tre Ponti brand products promoted on the Site are made with the best materials and are all MADE IN ITALY.

2 The original Tre Ponti harnesses are handcrafted by skilled artisans, using only the highest quality materials. Of course, the same cannot be said of copies. The original Tre Ponti products never compromise on quality. Tre Ponti is actively committed to safeguarding the integrity of its registered and patented trademark.

3 Tre Ponti is in no way connected or affiliated with other brands. Any similarity is the result of plagiarism on the part of the latter.

If you have any questions, do not hesitate to contact us to make sure you are purchasing only original Tre Ponti products.

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