Terms and Conditions of Sale

eshop.tre-ponti.it is the only official and authorized Tre Ponti website.
Tre Ponti is not liable for potential damage to animals/people or thing caused by our products that are purchased and sold from online third parties.

These terms and conditions and any policies or documents set out the terms of use that apply to www.eshop.tre-ponti.it . Tre Ponti S.r.l. Unipersonale is referred to in these Terms as “Tre Ponti /we/us”. If you have any questions regarding the Platforms or these Terms, or in the unlikely event that you have any complaints about any products purchased by you from the Platforms you can contact us at: customers@tre-ponti.it

Sede legale:
Tre Ponti S.r.l. Unipersonale
Piazza Aldo Moro 7
31020 Villorba (TV)
Tel: +39 0422- 968346
VAT Registration Number: IT 04786710261


  1. The Terms apply to your use of and access to the Platforms including all orders submitted by you for any products or services made available by us for purchase over the Platforms. By accessing the Platforms and/or the Applications you agree to these Terms and we therefore advise you to read these Terms carefully and to save or print a copy of these Terms for future reference. If you do not agree to these Terms, you must cease using and accessing of the Platforms immediately. The Terms may be changed and updated from time to time and any changes will be effective from the publication of the new Terms on the Platforms.
  2. Please note that these Terms do not affect your statutory rights as a consumer.
  3. You agree that the information you provide when you register on the Platforms is not misleading, and is true and accurate in all respects and you will notify our customer service team of any changes to that information.
  4. We may change, withdraw, or suspend access to the Platforms (in whole or part and permanently or temporarily) with or without notice and with no liability to you.
  5. Tre Ponti may deny you access to the Platforms at any time in its sole discretion. Examples of when we may so deny you access include but is not limited to where we believe that your use of the Platforms is in violation of any of these Terms, any law or the rights of any third party or was not respectful to others.
  6. Any material that you upload to the Platforms for publication will be considered non-confidential and non-proprietary and we have the right to use, copy, distribute, reproduce, exploit, modify, alter and/or disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights or of their right to privacy.
  7. Tre Ponti will not be responsible, or liable to you or any third party, for the content or accuracy of any materials posted by you or any other user of the Platforms and you hereby agree to be responsible to Tre Ponti for and indemnify Tre Ponti and keep Tre Ponti indemnified against all costs, damages, expenses, losses and liabilities incurred and/or suffered by Tre Ponti as a result of any claim in respect of your use of the Platforms.
  8. Tre Ponti has the right to remove any material or posting you make on the Platforms in Tre Ponti ‘s sole discretion.

You agree that your order is an offer to purchase the products listed in your order from us on the Terms. All orders submitted by you are subject to acceptance by us. We may choose not to accept your order in our discretion for any reason whatsoever without liability to you, unless we are not permitted to do so under statutory law. Examples of when we may not accept your order are as follows:
(a) If products are shown on the Platforms but are not available or are incorrectly priced or otherwise incorrectly described;
(b) If we are unable to obtain authorisation of your payment;
(c) If you order multiple quantities of an individual Product where such Products are to be shipped to any one customer or delivery address;
(d) If shipping restrictions may apply to a Product ; or
(e) If the delivery address you give is the address of an entity or individual providing freight forwarding services.
After submitting an order to us, we will send you an order acknowledgement email with your order number and details of the Products you have ordered from us. Please note that this email is an acknowledgement that we have received your order and is not an acceptance of your order. Acceptance of your order and the formation of a contract of sale of the Products between us and you will not take place unless and until we have sent you an email confirming that the Products have been dispatched. After entering into the contract of sale, we will be under a legal duty to supply you with goods that are in conformity with the contract.
When placing an order for the first time, you may be offered the option to register with us and will be required to complete certain required fields on an order form. We may provide you with and/or ask you to use identifications and passwords and other means for you to be able to access certain areas of the Platforms, such as the My Account section of the Platforms. Where we do so, it is on the condition that you shall be responsible for ensuring that such Secure Access is kept secure and confidential at all times. You shall comply with all security directions and/or recommendations given by us and inform us immediately if you become aware of or suspect any unauthorised use of the Secure Access or if the Secure Access becomes available to an unauthorised party. Without prejudice to our other rights and remedies, we may suspend your access to the Platforms without liability to you, if in our reasonable opinion, such action is necessary for safeguarding the Platforms.
In the event prolonged inactivity causes your connection to the Platforms to fail, your selection of goods may be lost. In such case, you will be required to re-enter your selection. Please note that items in your shopping basket are not reserved and may be purchased by other customers.
Before you submit your order, you will be given the opportunity to review your selection, check the total price of your order and correct any input errors.
You will be charged for products when they have been dispatched to you for delivery.
Variations in both the manufacturing processes we use and also the display properties of the computer hardware you use to view the Platforms may mean that the colours, measurements, fabrics and designs of the Products displayed on the Platforms and the Products delivered to you may differ in appearance in minor respects.
We do not accept orders where the corresponding delivery address you give is that of an entity or individual providing freight forwarding services. In the event that we do accept any order and we subsequently become aware that the corresponding delivery address for such order is that of an entity or individual providing freight forwarding services, we shall be entitled to cancel such order upon notice to you by email or telephone.

All prices of Products on the Platforms are the price for the Products only. They include any VAT or other sales tax payable. We shall endeavour to notify you if the price displayed is not fully inclusive of any customs duties or taxes. Prices do not include the charge for delivery, if any. Find out more about Shipping Destinations, Costs and Delivery Times.
We endeavour to ensure that all pricing information on the Platforms is correct. Occasionally, however, an error may occur and Products may be mispriced. If a Product’s correct price is lower than the price stated on the Platforms, subject to our right to refuse an order pursuant to Section C 1.1(a), we will charge the lower amount and send you the Product. If a Product’s correct price is higher than the price stated on the Platforms, we will, at our discretion, contact you and ask you whether you wish to proceed with the order at the correct price or cancel your order and notify you of such cancellation. We will not be obliged to supply Products at an incorrect price. If we have taken an advance payment in circumstances where pricing information is incorrect, we shall endeavour to refund the payment taken as soon as possible if the product has not been shipped.
Tre Ponti may vary the prices of Products listed on the Platforms at any time and without any notice but such changes will not apply to Products in respect of which you have been sent a Dispatch Confirmation.
Please note that in some countries additional duties may be payable to your local tax authorities on receipt of your delivery. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order. Please also note that you must comply with all applicable laws and regulations of the country for which the Products are destined. We will not be liable for any breach by you of any such laws.

The total cost of your order will be the purchase price for the Products and any additional services you order. Find out more about Shipping Destinations, Costs and Delivery Times.
More information about the payment methods that we accept, and details of when an order will be charged to your account can be found in our Payment section.
You confirm that the credit/debit card or payment method that is being used is yours and that all details you provide to us in respect thereof including, without limitation, name and address details are complete, correct and accurate. You further confirm that the credit/debit card is valid and the inputted payment details are correct. All credit/debit cardholders and payment account holders are subject to validation checks and authorisation by the card issuer or payment method provider. If the issuer of your card or payment method refuses to authorise payment we will not accept your order and we will not be liable for any delay or non-delivery and we are not obliged to inform you of the reason for the refusal.
We are not responsible for any charges or other amounts which may be applied by your card issuer or bank or payment method provider as a result of our processing of your credit/debit card payment or other method of payment in accordance with your order.
If your credit/debit card or payment method is not denominated in the currency of your purchase indicated on the Platforms, the final price may be charged in the currency of your card or account. Such final price is calculated and charged by your card issuer or bank or payment method provider and therefore we shall not be responsible for any cost, expense, charge or other liability which may be incurred or suffered by you as a result of your card issuer or payment method provider charging you in a different currency other than the currency of your purchase as displayed on the Platforms.

Where we elect, or are required by applicable law, to issue or make available an invoice, we reserve the right to issue or make available electronic invoices and you agree to such form of invoicing.

Orders will be sent to the delivery address that you have given on your order form. We cannot be held responsible if that delivery address is incorrect or incomplete. Please note that we do not deliver to PO boxes. Please note that there are restrictions on the locations to we deliver Products purchased from the Platforms. Details of the locations to which Tre Ponti delivers are available from Shipping Destinations, Costs and Delivery Times.
When you have selected your preferred delivery method from those offered for your selected shipping destination and provided your order has been accepted by us, your order shall be processed by us and we will endeavour to dispatch your order in accordance with the estimated delivery times set out at Shipping Destinations, Costs and Delivery Times or as otherwise specified in the checkout process as you submit your order.
Title in the Products will pass to you on the later of the date on which we receive payment in full for such Products.
Once a Product has been received by you all risk of damage to, or loss of, the Product shall pass to you.
We shall be entitled to supply the Products in instalments and each instalment shall be deemed to constitute a separate contract with us, and we shall be entitled to supply only part of an order.
In the event that a Product is subsequently imported into a country other than the country to which Tre Ponti delivered the Product, you shall be responsible for complying with all local import requirements, laws, regulations and rules and paying all import taxes and duties as may be applicable in respect thereof.

Should you wish to cancel or return any Products, you may only do so in accordance with our Returns & Cancellation policy. This Returns & Cancellation Policy does not affect your statutory rights as a consumer (including, where applicable, your rights under applicable distance selling legislation or e-commerce regulations in the territory to which the Product is shipped).
Where you return a Product, we will issue you with a full refund but you will need to return the Product at your own cost (if you have already received the Product), unless otherwise specified in our Returns & Cancellation policy. Where you have paid any duties or taxes directly to the relevant authorities on the importation of the Product you wish to return, Tre Ponti shall have no liability in relation to any claim for a refund of such duties or taxes from the authorities or whether or not such a refund is possible.

If you order a Product to which a minimum age requirement applies, by ordering that Product you confirm that you are of the required age. If we reasonably believe that you are not legally entitled to order a Product, we reserve the right to cancel your order.

All content (including, but not limited to, logos, text, data compilations, graphics, icons, images, photographs, audio clips, sounds, music, and software, and any combination thereof) available on the Platforms, is either owned or licensed by Tre Ponti , and is protected by applicable copyright laws and treaties around the world. All such rights are reserved.
The “Tre Ponti ” trade mark as well as all trade marks, whether they are figurative or not, and all other marks, trade names, service marks, brand names, business names, illustrations, images, logos which appear on our Products, Platforms, accessories or packaging, whether registered or not, are and remain the exclusive property of Tre Ponti and/or its licensors and are protected by applicable trade mark laws and treaties around the world. All such rights are reserved.
All other intellectual property rights (including, without limitation, registered or unregistered trademarks, logos, designs, copyrights, patents, know-how or trade secrets) in or related to the Platforms, the products depicted and/or available on the Platforms and any accessories, your order or the Platforms are and shall remain the exclusive property of Tre Ponti and/or its licensors and such Intellectual Property Rights are protected by applicable intellectual property laws and treaties around the world. All such rights are reserved.
1.4 Limited Licence
Subject to the terms herein, we grant you a revocable, and non-exclusive licence to access and make personal use of the Platforms limited such that it does not include the right to:
(a) use the Platforms in any way which may prejudice or damage the reputation of Tre Ponti;
(b) use the Platforms for any commercial or business purposes. The Platforms are for your personal use only;
(c) use software robots, spiders, crawlers, or similar data gathering and extraction tools, or take any other action that may impose an unreasonable burden or load on our infrastructure.
Tre Ponti may terminate the limited licence set forth in this Section at any time in its sole discretion without prejudice to any other remedy we may have against you pursuant to applicable law for any reason whatsoever and/or for any breach of these Terms.

Tre Ponti endeavors to ensure that the information posted by it on the Platforms is accurate and complete. Tre Ponti does not, however, guarantee that the Content or any other information available on the Platforms is accurate and/or error free, Tre Ponti does not promise that the functionality of the Platforms or Content will be error free or that the Platforms, Content or the servers that make such Content available are free of viruses, malicious code or other components which are potentially harmful. Tre Ponti recommends that all users of the Internet ensure they have up to date virus checking software installed.

This Section D(3) does not affect your statutory rights as a consumer and, in respect of the Products, does not exclude or limit in any way our liability for breach of the statutory rights set out under applicable consumer laws relating to good title, no encumbrance and quiet possession, correspondence with description, satisfactory quality, fitness for purpose and correspondence with sample.

Tre Ponti will not be liable, in each case, whether in contract, in tort (including, without limitation, negligence or breach of statutory duty), or otherwise however arising out of or in connection with these Terms for any:
(a) economic losses (including, without limitation, loss of income, revenues, data, actual or anticipated profits, contracts, business, opportunity or anticipated savings); or
(b) loss of goodwill or reputation; or
(c) special, indirect or consequential losses or damages suffered or incurred by you arising out of or in connection with these Terms.
Subject to Section D(4.1) the aggregate liability under these Terms of Tre Ponti whether arising under contract, tort (including negligence) breach of statutory duty or otherwise shall in no event exceed 100% of the price of the Product you have ordered from Tre Ponti .
This section D(4) does not affect your statutory rights as a consumer.

By placing an order you agree and understand that we may collect, use, store and process your personal data in accordance with our Privacy Statement. Tre Ponti fully respects the privacy of individuals who access and use the Platforms. For details on the manner in which we use cookies, the type of information we collect, how and for what purpose, we use your information and under what circumstances we disclose information please see our Privacy Statement and Cookie Policy, which are incorporated into and form part of these Terms.

We reserve the right to transfer, assign, novate or sub-contract all or any of our rights and obligations under these Terms provided that your rights under these Terms are not affected. You may not assign, sub-contract or otherwise transfer any of your rights or obligations under these Terms without our consent in writing.

We reserve the right to make changes to these Terms at any time. Tre Ponti encourages you to periodically check our Terms, to keep you informed of any chance.

We will not be held responsible for any delay or failure to perform or comply with our obligations under these Terms if the delay or failure arises from any cause, which is beyond our reasonable control.

Each provision of these Terms shall be construed separately and independently of each other. If any provision is deemed invalid, void or otherwise unenforceable, that provision shall be deemed severable form and not affect the enforceability of any of the other provisions of these Terms.

These Terms and any non-contractual obligations arising out of or in relation to the Terms of Use shall be governed by and will be interpreted in accordance with Italian laws (without regard to its conflict of law provisions), except otherwise provided under mandatory local legislation of your place of residence. All disputes arising out of or relating to these Terms of Use or any non-contractual obligations arising out of or relating to the Terms shall be submitted to the exclusive jurisdiction of Italian courts or the jurisdiction of the courts of your place of residence, if so provided under the applicable law.

These Terms and any document expressly referred to in them constitute the whole agreement between you and Tre Ponti.
We each acknowledge that, in agreeing to these Terms, (and the documents referred to in it), neither of us relies on any statement, representation, assurance or warranty of any person (whether a party to that contract or not) other than as expressly set out in these Terms.
Each of us agrees that the only rights and remedies available to us arising out of or in connection with a Representation shall be for breach of contract as provided in these Terms.

Applicable laws require that some of the information or communications Tre Ponti sends to you should be in writing. When using the Platforms, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on the Platforms. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This Section does not affect your statutory rights.

All notices given by you to us must be sent to: customers@tre-ponti.it. We may give notice to you at the e-mail address you provide to us when placing an order.

If we fail, at any time during the term of our contract, to insist upon strict performance of any of your obligations under the contract or any of these Terms, or if we fail to exercise any of the rights or remedies to which we are entitled pursuant to the Terms, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.
A waiver by us of any default shall not constitute a waiver of any subsequent default.
No waiver by us of any of these Terms shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with Section D(14) above.

Tre Ponti accepts the following methods of payment:
• Visa
• American Express
• MasterCard
• PayPal
• Maestro
• Aura Card
• Discover Card
• Bank Transfer
• PostePay

F. Payment Terms and Conditions
• For your security, the billing name and address must match the credit card or other method used for payment. PayPal account used must be in the name shown on your government issued identification document. Tre Ponti reserves the right to cancel any order that does not comply with this or with our other security criteria.
• Your card or other method of payment will not be charged until your order is accepted and processed. However, it may show a pre-authorisation of the funds immediately upon order.

Please note: All orders are placed with Tre Ponti s.r.l. Unipersonale, which is an Italian entity, therefore your card issuer or payment method provider may apply other international bank charges. In addition, if your credit/debit card or other method of payment is not denominated in the currency of your purchase, the final price will be charged in the currency of your card. This will be calculated and charged by your card issuer. Tre Ponti has no control over these charges and cannot predict the amount. Please contact your issuing bank for further information before placing your order.
Coupon Codes
Tre Ponti can offer you, through the Platform, Coupon Codes regarding sales operations of its clients, specific products and/or shipping costs.
The codes have limited and defined validity as defined by the Company.

The returns of the items are always on customer’s charge and they can be done worldwide within 14 days from the reception of the goods.

• Purchases must be returned from the original shipping country with the original Returns Form.
• Items returned must be in their unused original condition with all Tre Ponti item tags attached and any related accessories or instruction booklets included.
• Incomplete, damaged, worn, soiled or altered returns, or anything Tre Ponti reasonably believes has been used, will not be accepted.

Italy and Europe:
• Returns are at the expenses of the customer.
• Any size or colour change is at the expenses of the Company.

Non-European countries:
• Returns are at the expenses of the customer.
• For any size or colours change, after the delivery of the return item to our warehouse, Tre Ponti will refund the item (not the shipping costs) with a Coupon-code equal to the value of the returned item and that can be used on your next order.

G. Authenticity of products branded Tre Ponti

  1. The products branded Tre Ponti promoted through the Website are made with the finest materials, and they are all MADE IN ITALY.
  2. Authentic Tre Ponti harnesses are handmade by experienced craftswomen who only employ highest quality materials. The same cannot be said about the replicas. Authentic Tre Ponti harnesses do never compromise on quality.
    Tre Ponti is fully committed to upholding the integrity of its registered and patented trademark and brand.
  3. Tre Ponti is not linked or affiliated in any way to others brands. Any resemblance is the result of plagiarism.

If you have any questions, do not hesitate to contact us to make sure that your purchase is an authentic Tre Ponti product.

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